Refund policy

CANCELLATION & RETURN 

Order Cancellation

  • You can cancel your order within 48 hours of placing it and receive a full refund (Only a pickup fee of ₹100 will be charged.) 

Returns & Exchanges 

  • At Aumaya Apparel we offer a 3-day ‘No Questions Asked’ Return Policy to ensure a hassle-free shopping experience. If you wish to return your order, we will provide store credits, which you can use to purchase or exchange suits from our store.

How to Return a Product 

You can return your order using one of the following methods:

  1. Pick-Up Service: A pickup fee of ₹100 will be charged for returns. 

Quality Check & Refund Process 

  • During pick-up, our delivery agent may perform a quality check. 
  • If the return passes the quality check, a refund will be processed immediately based on the selected refund method. 
  • In some locations, doorstep refunds may not be available, in which case the refund will be processed after the product is received at our warehouse and passes the final quality check. 
  • If the product fails the quality check, we will ship it back to you. 

Exchanges 

  • If you receive an incorrect size or a defective item, we will provide a free replacement. (along with the opening video of the product) 
  • Exchanges are subject to stock availability and the serviceability of your address. 

Stitched Items 

  • Stitched suits cannot be exchanged or returned. 

For any return or exchange requests, please contact us by writing to info@aumayaapparel.com